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  • Feb 23
  • Hotels and Resorts
  • Bloomington, Illinois
  • Timeshare
  • 62
  • REVIEW RATING 4/5

I was with escapes which I was told Festiva was buying out. I was really Leary of joining because I liked escapes services so well. Festiva told us that the customer services were going to go away and my points value would not be the same escapes as it would be with them what a bunch of ***. Anyways i made the mistake of going with them and even going to there conference to upgrade. While I was... Read more

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  • Feb 20
  • Hotels and Resorts
  • Indianapolis, Indiana
  • Vacation Ownership
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

My husband and I purchased a 3bedroom lockout in 2000 and paid it off in full in 2006 @a total of $34,000. We were then encouraged to change to points for more flexibility and lower maintenance fees. We did that and then were informed like everyone else that we now only own 31,000 points every two years instead of 320,000 points every two years. You can't t even get a one bedroom for 31,000... Read more

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  • Feb 19
  • Hotels and Resorts
  • Mexico, Capital District
  • Account Access
  • 29
  • REVIEW RATING 4/5

I am trying to login, so I can pay on line. My password (it says) is invalid. I cannot contact you by phone either. Can you help me? I did not receive the last balance and I do not know how much I have to pay. I also ask to reset my password and every time I write a new password it is not accepted. What is going on????????? I am really dissapointed of your service!!! I would appreciate that you... Read more

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  • Feb 11
  • Hotels and Resorts
  • Sheridan, Arkansas
  • Trip Booking
  • 87
  • REVIEW RATING 4/5

DO NOT buy anything from Festiva I have been trying to book for a trip to Branson for my daughters 12th Birthday in June 2015 and all I am getting is the run around! I feel like a total *** for buying into this SCAM! We will still be going to Branson for my daughters Birthday but not through Festiva! They will not be getting another dime from my husband and I! Run people please don't buy anything... Read more

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  • Jan 31
  • Hotels and Resorts
  • Jacksonville, North Carolina
  • Timeshare
  • 212
  • REVIEW RATING 5/5

LETS ALL GET TOGETHER AND SUE FESTIVA FOR LYING AND STEALING OUR TIMESHARES AND MONEY. Festiva Resorts are the biggest crooks I've ever deal with. They stole my Peppertree Timeshare and then told me I owed them 17,000.00. FOR WHAT. They also lied to me about the Peppertree Timeshare. They said my fees would be $1000.00 a month because Peppertree is going to be assesting us for $25,000 and I would... Read more

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  • Jan 20
  • Hotels and Resorts
  • Cosby, Tennessee
  • Cruise Booking
  • 183
  • REVIEW RATING 5/5

I had disney cruise booked, trevor and adam at ellington convinced us to cancel use the $ to pay down on rimeshare and we could rebook threw festiva so we did after we gave them the 1700.00 they said they didnt do the disney cruise and wont even talk to us and i still have a 5 and 7 year old girls that had there hopes up for there trip they were going on last summer that festiva ripped right out... Read more

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  • Jan 16
  • Hotels and Resorts
  • Wilmington, North Carolina
  • Hotel Reservation
  • 208
  • REVIEW RATING 4/5

Each year the maintenance fees far outweighed the service. Unable to get a reservation even in mid winter. When you drive by the resort there are vacancy lights on. We were told to call for a reservation 3 months early, did that still no reservations available. But the maintenance fees are always due whether you got a reservation that year or not. Just exactly what is it that we own?????... Read more

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  • Jan 10
  • Hotels and Resorts
  • Sarasota, Florida
  • Resort Reservations
  • 345
  • REVIEW RATING 5/5

We bought in November 2013. Since that time we have been unable to get a reservation. Were told to go to RTX which repeatedly did "searches" and came up empty. Carried the points over to 2015 and were told we must book within 150 days with carry over points. Now, we received an invite to "an owners luncheon" to be updated on latest offerings and improvements to the club. AS soon as we... Read more

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  • Dec 30, 2014
  • Hotels and Resorts
  • Spartanburg, South Carolina
  • Vacation Ownership
  • 1
  • 1
  • 309
  • REVIEW RATING 5/5

Since 6/2/2012 when we purchased this scam, we have only been able to book 2 venues. One of those was a "free" room in Orlando in a run down abandoned hotel complex. After tons of phone calls and complaints that went all the way to the top (Don Clayton) we finally got to go to Rangely Maine. Of the 14 cabins there, 4 were occupied. Since then, every,every, every time we tried to book a... Read more

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  • Dec 15, 2014
  • Hotels and Resorts
  • Livingston, New Jersey
  • Hotel Accommodation
  • 336
  • REVIEW RATING 5/5

We stayed a week in Decemer of 2014 at the Ocean Gate in St. Augustine. We were upgraded automatically to a unit that saw the ocean in a distance. Didn' t overlook the parking lot. Unit was very nice, large and clean. There was no follow up from the staff during our stay if we needed towels, etc or how our unit matched our expectations. The Friday newspaper was given to us when we checked... Read more

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