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Festiva Resorts

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138 complaints

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Festiva Resorts is a family of boutique interval ownership resorts in the most favorable locations throughout the USA and Caribbean. The company was founded in the year 2000. Festiva Resorts is one of the most successful privately owned vacation ownership companies in the United States. At the present time, the company operates 24 resorts and four Cruise Club destinations. The company also offers many new features, such as a password-protected section for the owners, downloadable color season calendars for each resort, reservation windows, cancellation policies, an enhanced media section and more.

Festiva Resorts has recently acquired the Equivest Vacation and Travel Club Inc. the company also owns the assets at resorts which formerly belonged to Peppertree Resorts Ltd. Please try to contact Festiva Resorts Customer Service directly prior to posting any complaints on this site.

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Festiva Resorts Complaints & Reviews

Festiva Resorts Reviews

Anonymous
Festiva Resorts - What a RIP OFF!!!!!!!!!!!

After reading the reviews of others on FESTIVA, I realized that we are not in this alone. We went to a meeting just last night in Greenville, NC that was suppose to be an informat...

#289915
Jan 18, 2012
97

Lolo2630
Festiva Resorts - Festiva Sales is not consistent with their contracts

After reading complaints.com and pissedconsumer.com I see that there are a lot of standard operating procedures that your sales force does that home office rebuffs. I recently incr...

#289722
Jan 17, 2012
99

Jsole123
Festiva Resorts - Un- regulated fees

I was steered into the Festiva office in Charleston,SC by the Chamber of Commerce in May of 2009. We went because of a lack of hotel rooms in the area at the time we were visiting...

#284072
Dec 26, 2011
253

Anonymous
Festiva Resorts - Festiva Misleads Vistors to SC

My husband and I just went to Charleston, SC on vacation and as we were walking through downtown, we were pulled aside by what seemed to be a nice gentleman in a Visitor's Informat...

#276348
Nov 20, 2011
432

Dorris G...
Festiva Resorts - Misleading salesman

My partner and I own Festiva points. We had 6000 pts...not enough to go to many of their resorts. We attended a members breakfast and it turned out to be another sales meeting. We ...

#276274
Nov 20, 2011
426

Tchisim
Festiva Resorts Rips off to Resort Owners

I am very disturbed and angry how Festiva treats its owners. I have been a platinum owner at Paradise Harbour Club & Marina since 1992. Prior to Festiva taking over this propert...

#275496
Nov 17, 2011
400

Anonymous
Festiva Resorts - Gift to preview is worthless junk

They promised me a nice laptop computor with wifi already installed. What I got was a piece of junk that will not go on line. It has only 156mb memory and you can't download an...

#272648
Nov 03, 2011
283

Susieq_va
Festiva Resorts - Festiva Peppertree

We have been Peppertree owners for over 20 years. The resort has changed hand 4 times in the last 8 years. Festiva made us convert our 2 weeks to points, so we pay maintenance fees...

#272515
Nov 03, 2011
293

Nitamonet
Festiva Resorts - I WAS ROBBED

My contract started July 2009, but I was told I couldn't use the time share until Jan. 2010. Feb. 2010 we went to a members meeting and upgraded to more points and supposedly g...

#272497
Nov 03, 2011
351

Carolina...
Festiva Resorts - A follow-up from a THOUROUGLY Disgusted Owner

This is a follow-up to my complaint of last week, indicating that I was a Thoroughly Disgusted Owner. I am somewhat calmer this week after having received a call from their office,...

#270449
Oct 25, 2011
411

Plaxton53
Festiva Resorts A Joke

Festiva Resorts is a joke. In November of 2009 my wife and I got a letter in the mail stating that we had one our choice of a laptop, a Flatscreen TV, or a Gift Card and a chance ...

#270445
Oct 25, 2011
347

Tankslad...
Festiva Resorts is a rip off. We were told we could use a snow bird package in Florida. NOT TRUE

We toured the facility at the Myrtle Beach, SC. We were told that we would be able to book a resort in Florida under a "Snow Bird" package for last winter. When we called during ...

#270422
Oct 25, 2011
304

Anonymous
Festiva Resorts - A follow-up to being THOROUGHLY Disgusted

This is a follow-up to my complaint of last week, indicating that I was a Thoroughly Disgusted Owner. I am somewhat calmer this week after having received a call from their office,...

#270401
Oct 25, 2011
240

Carolina...
Festiva Resorts - THOROUGHLY disgusted member

I sent this letter to them today: To whomever is listening (or pretending to be), We have been owners since 1990. First through Peppertree, then Fair...

#269294
Oct 19, 2011
379

Dunwoody...
Festiva Resorts is a complete scam

I unfortunately was not so lucky or for some reason using my brain last year when they pressured us into buying a timeshare. Used the very same tactics and convinced me and my wif...

#263896
Sep 24, 2011
592

Rentnewo...
Festiva Resorts - Festiva never. Run, Run

Went on Tue 9/20/11 for a 90 mins presentation in New Orleans. Had to leave BEFORE presentation started as the presentation was actually 120mins and we had to pick up son from scho...

#263867
Sep 23, 2011
397

Cwillis819
Festiva Resorts - Stay away from FESTIVA!!!!!!!

We went to a home & Garden show & it sounded good we just had yo Pay 99.00 for a 2 night 3 day in Myrtle Beach.It was to be a 250.00 night stay resort, IT WAS A DUMP Said we would ...

#263207
Sep 21, 2011
313

Mmmoore
Festiva Resorts - BEAWARE OF FESTIVA RESORT

Festiva Resort is a true rip-off. Since 2002 my maintence fees has gone from $500.00 to $1000.00 every 2 years they add more fees, that they call assestant fees that they clam they...

#260302
Sep 06, 2011
401

JSoliday
Festiva Resorts - Festiva is not fair

Why is it that a member since the beginning of peppertree atlantic cannot get a room when they need it, but you can go to websites such as travelocity and hotels.com etc and finds ...

#257282
Aug 23, 2011
344

Anonymous
Festiva Resorts - Festiva is a rip-off!!

Festiva Resorts is a rip-off!! Their sales personel are deceiving & give false information. You will be paying forever on your morgage and the maintance and assessment fees are ou...

#257203
Aug 23, 2011
773

Lele1012...
Festiva Resorts- never able to make reservations

Every time we try to make reservations we are told there are no rooms available but the resorts have open rooms. Customer service staff are not helpful nor are they concerned when...

#255061
Aug 12, 2011
391

TROTDAWG40
Festiva Resorts - Festiva Resort unfriendly customer service

I am an owner at Ellington Resorts in South Carolina. I own in the new Phase III and just booked a week in Phase I due to nonavailability for the time I requested. I was still ch...

#254271
Aug 09, 2011
483

Mscapone
Festiva Resorts - Festiva has horrable customer service for owners!

I am an owner at Festiva Resorts.We bought in Branson,Mo. I just paid off ($5000)my loan but i still have to pay yearly maintence fees...that go up every year. THat irritaes me but...

#254111
Aug 08, 2011
469

Anonymous
Festiva Resorts - Hounded for credit card #.

After reading all of the negitive feedback about Festiva, I am sooooo glad I went with my instincts. I attended one of their presentations in S.C. just last week. I was hounded f...

#254049
Aug 08, 2011
535

Classicr...
Festiva Resorts - Promised various benefits that are not usable after we closed deal.

We have been owners at festiva resorts for some time. We recently met the sales people at festiva resorts Atlantic Beach NC for our annual owner's update meeting. We were pro...

#250806
Jul 23, 2011
650

Anonymous
Festiva Resorts - Because we did not have cancelation ins. we lost our week at banner Elk. husband had HEART TRANSPLAN

Last year in may, my husband had to go into the bapbtist hosp. for heart surgery on May 31. he was put on the heart transplant list and then waited. he finally got a call on july ...

#246980
Jul 04, 2011
415

Rebelheart
Festiva Resorts

Do not under any circumstances ever do any business with this scam company.They never do anything they promise and constantly add false charges and fees which you cannot refuse.TOT...

#245995
Jun 29, 2011
515

Jctroxle
Festiva Resorts - Festiva

Keep yourself away from this company! – They don't care about their customers and don't keep their word. My husband and I planned to go on a trip to Charleston, SC...

#244038
Jun 18, 2011
657

RJUDGEC
Festiva Resorts resolved my complaints

I would like to say that even though I had complaints with Festiva Resorts, their company worked with myself and my attorney to resolve them. Festiva is based out of Ashvill...

#242515
Jun 10, 2011
785

Anonymous
Festiva Resorts - Wachesaw East Ellington

We have been owners for numerous years. We have incurred many of problem with the units and surrounding areas not being maintained properly. So.... what are our maintenanc fees g...

#242252
Jun 09, 2011
615
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Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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