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Festiva Resorts

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Festiva Resorts is a family of boutique interval ownership resorts in the most favorable locations throughout the USA and Caribbean. The company was founded in the year 2000. Festiva Resorts is one of the most successful privately owned vacation ownership companies in the United States. At the present time, the company operates 24 resorts and four Cruise Club destinations. The company also offers many new features, such as a password-protected section for the owners, downloadable color season calendars for each resort, reservation windows, cancellation policies, an enhanced media section and more.

Festiva Resorts has recently acquired the Equivest Vacation and Travel Club Inc. the company also owns the assets at resorts which formerly belonged to Peppertree Resorts Ltd.
Please try to contact Festiva Resorts Customer Service directly prior to posting any complaints on this site.

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Festiva Resorts Complaints & Reviews

Festiva Resorts Reviews

Anonymous
Festiva Resorts - Festiva Sucks
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

STAY away from Festiva Resorts!!!!!!!!!! Misleading sales prsenation unprofessional - cannot deliver once you are in ,you are stuck Worst experience that I have ever had with...

#313871
Apr 22, 2012
165

Anonymous
Festiva Resorts - Touch pad does not work.
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I have been calling since Mar 5, 12, I received my pad on Mar 4,12. After trying to charge it to get started using it , it never came on. Cust service said 2 days it has been over...

#313025
Apr 18, 2012
124

Anonymous
Festiva Resorts - Festiva Hospitality Group
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We got roped into this nightmare while vacationing in the Bahamas. It is a real hard sell. When you leave you think you got a good deal until you actually start getting the bills...

#311958
Apr 13, 2012
167

Anonymous
Festiva Resorts - Denied a tour of a festiva resort
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I have received an invitation from the Promotional Department, 877-234-8458 with tracking #=0312ABTP15066, to tour the Festiva resort in Atlantic Beach, NC and denied entry since ...

#308731
Mar 30, 2012
241

Samantha...
Festiva Resorts
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We traded in time shares for Festiva Resorts. We were told several misinformation. First we were told that we could have our maintenance fee taken out of our account every month. ...

#306703
Mar 22, 2012
263

Manoue21
Festiva Resorts - Festiva Vacation Club:BIG SCAM/Sales reps and customer service VERY unprofessional.
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

Festiva Vacation Club is a BIG SCAM and their sales reps and customer service are VERY unprofessional. My husband and I attended one of their seminars at the Portland/Maine...

#301645
Mar 02, 2012
531

Rghodge
Festiva Resorts - Why does Festiva discrimate against Single Parents
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

Festiva is offering a promotion to view their New Orleans Hilton Riverside resort, but the package is only available to married or "cohabiting" prospects. I booked this package to ...

#301172
Feb 29, 2012
292

Runns
Festiva Resorts - STAY AWAY
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

100 words does even come close to what Festiva has ripped us off for. I am considering suing this company for misrepresentation and fraud. We owned in the old Peppertree time sh...

#300230
Feb 26, 2012
506

Anonymous
Festiva Resorts - Charged credit card for 2 night vacation even thought I told him to cancel
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I was called and offered a" special 3 day 2 night vacation in Myrtle Beach". I was in the car driving to Ohio when I received the call. I explained to the caller I was driving b...

#295512
Feb 08, 2012
359

1POd in ...
Festiva Resorts - False advertisement and High pressure sales pitch
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I attended a "Low Pressure" presentation in Portland ME last weekend-What an out and out lie-The "wonderful" prizes were not at all what I was led to believe and the sales person I...

#295456
Feb 08, 2012
429

Festowner
Festiva Resorts - Festiva Let's all just keepingt paying their special assesment fees to bail them out
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I am a Festiva owner or should I say one of their victims. I not a really involved owner I pay my lovely maintenance fee, which has gone up over 100% since I purchased my timeshare...

#294551
Feb 04, 2012
600

Mooser04
Festiva Resorts - Do not go to one of these presentations
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We got a call about a raffle that we won. They said weneeded to go down to Portland maine to claim our prizes. They told us we needed to listen to a brief presentation and we would...

#292892
Jan 29, 2012
475

Anonymous
Festiva Resorts - What a RIP OFF!!!!!!!!!!!
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

After reading the reviews of others on FESTIVA, I realized that we are not in this alone. We went to a meeting just last night in Greenville, NC that was suppose to be an informat...

#289915
Jan 18, 2012
534

Lolo2630
Festiva Resorts - Festiva Sales is not consistent with their contracts
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

After reading complaints.com and pissedconsumer.com I see that there are a lot of standard operating procedures that your sales force does that home office rebuffs. I recently incr...

#289722
Jan 17, 2012
485

Jsole123
Festiva Resorts - Un- regulated fees
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I was steered into the Festiva office in Charleston,SC by the Chamber of Commerce in May of 2009. We went because of a lack of hotel rooms in the area at the time we were visiting...

#284072
Dec 26, 2011
587

Anonymous
Festiva Resorts - Festiva Misleads Vistors to SC
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

My husband and I just went to Charleston, SC on vacation and as we were walking through downtown, we were pulled aside by what seemed to be a nice gentleman in a Visitor's Informat...

#276348
Nov 20, 2011
804

Dorris G...
Festiva Resorts - Misleading salesman
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

My partner and I own Festiva points. We had 6000 pts...not enough to go to many of their resorts. We attended a members breakfast and it turned out to be another sales meeting. We ...

#276274
Nov 20, 2011
650

Tchisim
Festiva Resorts Rips off to Resort Owners
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I am very disturbed and angry how Festiva treats its owners. I have been a platinum owner at Paradise Harbour Club & Marina since 1992. Prior to Festiva taking over this propert...

#275496
Nov 17, 2011
761

Anonymous
Festiva Resorts - Gift to preview is worthless junk
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

They promised me a nice laptop computor with wifi already installed. What I got was a piece of junk that will not go on line. It has only 156mb memory and you can't download an...

#272648
Nov 03, 2011
503

Susieq_va
Festiva Resorts - Festiva Peppertree
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We have been Peppertree owners for over 20 years. The resort has changed hand 4 times in the last 8 years. Festiva made us convert our 2 weeks to points, so we pay maintenance fees...

#272515
Nov 03, 2011
553

Nitamonet
Festiva Resorts - I WAS ROBBED
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

My contract started July 2009, but I was told I couldn't use the time share until Jan. 2010. Feb. 2010 we went to a members meeting and upgraded to more points and supposedly g...

#272497
Nov 03, 2011
539

Carolina...
Festiva Resorts - A follow-up from a THOUROUGLY Disgusted Owner
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

This is a follow-up to my complaint of last week, indicating that I was a Thoroughly Disgusted Owner. I am somewhat calmer this week after having received a call from their office,...

#270449
Oct 25, 2011
603

Plaxton53
Festiva Resorts A Joke
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

Festiva Resorts is a joke. In November of 2009 my wife and I got a letter in the mail stating that we had one our choice of a laptop, a Flatscreen TV, or a Gift Card and a chance ...

#270445
Oct 25, 2011
514

Tankslad...
Festiva Resorts is a rip off. We were told we could use a snow bird package in Florida. NOT TRUE
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We toured the facility at the Myrtle Beach, SC. We were told that we would be able to book a resort in Florida under a "Snow Bird" package for last winter. When we called during ...

#270422
Oct 25, 2011
558

Anonymous
Festiva Resorts - A follow-up to being THOROUGHLY Disgusted
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

This is a follow-up to my complaint of last week, indicating that I was a Thoroughly Disgusted Owner. I am somewhat calmer this week after having received a call from their office,...

#270401
Oct 25, 2011
461

Carolina...
Festiva Resorts - THOROUGHLY disgusted member
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I sent this letter to them today: To whomever is listening (or pretending to be), We have been owners since 1990. First through Peppertree, then Fair...

#269294
Oct 19, 2011
642

Dunwoody...
Festiva Resorts is a complete scam
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

I unfortunately was not so lucky or for some reason using my brain last year when they pressured us into buying a timeshare. Used the very same tactics and convinced me and my wif...

#263896
Sep 24, 2011
937

Rentnewo...
Festiva Resorts - Festiva never. Run, Run
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

Went on Tue 9/20/11 for a 90 mins presentation in New Orleans. Had to leave BEFORE presentation started as the presentation was actually 120mins and we had to pick up son from scho...

#263867
Sep 23, 2011
586

Cwillis819
Festiva Resorts - Stay away from FESTIVA!!!!!!!
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

We went to a home & Garden show & it sounded good we just had yo Pay 99.00 for a 2 night 3 day in Myrtle Beach.It was to be a 250.00 night stay resort, IT WAS A DUMP Said we would ...

#263207
Sep 21, 2011
464

Mmmoore
Festiva Resorts - BEAWARE OF FESTIVA RESORT
5.0 One Vance Gap Road AshevilleNC28805 866-933-7848, 800-843-8843 (Interval Internat http://www.festiva.travel/contact.php

Festiva Resort is a true rip-off. Since 2002 my maintence fees has gone from $500.00 to $1000.00 every 2 years they add more fees, that they call assestant fees that they clam they...

#260302
Sep 06, 2011
586
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