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  • Jan 20
  • Hotels and Resorts
  • Cosby, Tennessee
  • Cruise Booking
  • 72
  • REVIEW RATING 4/5

I had disney cruise booked, trevor and adam at ellington convinced us to cancel use the $ to pay down on rimeshare and we could rebook threw festiva so we did after we gave them the 1700.00 they said they didnt do the disney cruise and wont even talk to us and i still have a 5 and 7 year old girls that had there hopes up for there trip they were going on last summer that festiva ripped right out... Read more

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  • Jan 16
  • Hotels and Resorts
  • Wilmington, North Carolina
  • Hotel Reservation
  • 88
  • REVIEW RATING 4/5

Each year the maintenance fees far outweighed the service. Unable to get a reservation even in mid winter. When you drive by the resort there are vacancy lights on. We were told to call for a reservation 3 months early, did that still no reservations available. But the maintenance fees are always due whether you got a reservation that year or not. Just exactly what is it that we own?????... Read more

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  • Jan 10
  • Hotels and Resorts
  • Sarasota, Florida
  • Resort Reservations
  • 185
  • REVIEW RATING 5/5

We bought in November 2013. Since that time we have been unable to get a reservation. Were told to go to RTX which repeatedly did "searches" and came up empty. Carried the points over to 2015 and were told we must book within 150 days with carry over points. Now, we received an invite to "an owners luncheon" to be updated on latest offerings and improvements to the club. AS soon as we... Read more

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  • Dec 30, 2014
  • Hotels and Resorts
  • Spartanburg, South Carolina
  • Vacation Ownership
  • 1
  • 1
  • 200
  • REVIEW RATING 5/5

Since 6/2/2012 when we purchased this scam, we have only been able to book 2 venues. One of those was a "free" room in Orlando in a run down abandoned hotel complex. After tons of phone calls and complaints that went all the way to the top (Don Clayton) we finally got to go to Rangely Maine. Of the 14 cabins there, 4 were occupied. Since then, every,every, every time we tried to book a... Read more

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  • Dec 15, 2014
  • Hotels and Resorts
  • Livingston, New Jersey
  • Hotel Accommodation
  • 244
  • REVIEW RATING 4/5

We stayed a week in Decemer of 2014 at the Ocean Gate in St. Augustine. We were upgraded automatically to a unit that saw the ocean in a distance. Didn' t overlook the parking lot. Unit was very nice, large and clean. There was no follow up from the staff during our stay if we needed towels, etc or how our unit matched our expectations. The Friday newspaper was given to us when we checked... Read more

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  • Dec 02, 2014
  • Hotels and Resorts
  • Cedar Rapids, Iowa
  • Timeshare Presentation
  • 267
  • REVIEW RATING 5/5

over Thanksgiving 2014 we went to Branson,MO for a trip we had booked months ago -- it was a visit that included a presentation - so we knew this but all in all it was a fair price so we did it... I called they number they gave me to find where to go when arrive.. we went and it was a completely not our property we thought we booked-- they referred us to Branson Inn and Suites.. we went to that... Read more

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  • Nov 19, 2014
  • Hotels and Resorts
  • Fayetteville, North Carolina
  • Vacation Ownership
  • 228
  • REVIEW RATING 5/5

Called in October to schedule vacation. Nothing available. Rep told me to keep checking and if unable to get time to deposit points with RTX "anytime before end of year would be okay. Called again today, nothing available for time I need. Told October 15 was cut off date for depositing with RTX. Told rep this not what I was told in October. States "they were unsure of cutoff date " when I called... Read more

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  • Oct 25, 2014
  • Hotels and Resorts
  • Banner Elk, North Carolina
  • Timeshare Presentation
  • 1
  • 1
  • 429
  • REVIEW RATING 5/5

We went to Banner Elk. The presentation we were shown a RTX website they said would be exactly what we would see on our computer. Offering week stays at many condos starting at $50 a week going down as low as $14 the closer you got to the week. They also said we could stay in any Festival Resort for $199.00 a week. We have been calling them for two months now only to get different answers ever... Read more

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  • Oct 08, 2014
  • Hotels and Resorts
  • Charleston, South Carolina
  • Timeshare Points
  • 4
  • 4
  • 483
  • REVIEW RATING 5/5

They draw you in with an oh, so persuasive sales pitch. I have yet to use my "points" on a real vacation, and they claimed that I could carry my points over to the next year and use them then, they neglected to say AFTER I paid the "annual fee" for maintenance. All empty promises. Another sales guy promised me that if I upgraded, He could sell some of my weekends, come January, to golfers for... Read more

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  • Sep 25, 2014
  • Travel Agencies
  • Florida, United States
  • Gift Card
  • 468
  • REVIEW RATING 5/5

They are SCAM artists!! Do not go to any preview or answer any of their sales solitications!!!! My husband and I had a horrific experience with this agency. They solicited us to listen to a sales presentation and receive two free tickets to theme park. We did that, then they gave us voucher that would not work. When we called Festiva to complain they apologized and sent us $100 gift visa... Read more

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