2. Written by K.D., on 03-09-2008 18:59
I bought my first timeshare in 1993 with Peppertree at the Ocean Club and later converted to Equivest points in 99. Likewise Ive been an owner with Festiva since 2000, and was thrilled when they took over the Peppertree properties. You guys can whine if you want but Im thrilled that a company is allowing me to convert my WORTHLESS Equivest points into a system that offers me the chance to stay at nicer resorts than I ever had the option of going to before. For all those who still have those weeks in these old falling down resorts you should be glad that the threat of the place falling down around you is no longer there. Now you can stay in places like the Caribbean and Charleston instead of those dumps in North Myrtle Beach.
You guys need to step back and listen to yourselves. Now I know as well as anyone that sales people can be slimeballs (we still buy cars though dont we?), and will say a lot of things to get a sell- but no company sets out to run bad business. If you look at the history of the company- its only 8 years old and its growing really quickly- naturally owners are experiencing problems with phones and customer service but look at the numbers! They quadrupled in size in one year!
You whiny timeshare owners need to grow up and feel blessed that the company that represents you is as ambitiously growing as they obviously are (growing pains albeit). Be happy that there is an abundance of inventory, that the resorts are nice, and that the entire team (salespeople sometimes precluded) is dedicated to improving these very significant problems.
Also-youre not paying for the same thing you already own- your paying for the right to get out of worthless old weeks, and worthless equivest points and into a product that will GROW to be great.
Every timeshare company on the planet has gone through the same kind of growing pains. Be happy that youre getting out of that old week you couldnt GIVE AWAY, and getting this for $3000 instead of the $28,000 that I paid 8 years ago. Give these guys a break.
How many of you folks have built a multibillion dollar company from scratch in the last decade? Do you think that you could do it better?
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please share your concerns on www.thecabinsatgreenmountainownersblog.com I have had sooooo many problems with this company and i don't know what else to do!