Festiva Resorts Complaints and Reviews

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Festiva Resorts
Main address: One Vance Gap Road 28805 Asheville NC
866-933-7848, 800-843-8843 (Interval Internat, 828-254-5297, ownerservices@festiva.travel
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  • Jun 27
  • Hotels and Resorts
  • Cleveland, Ohio
  • Tmeshare
  • 214

My husband and I went to the lunch they offered to tell us what was gong on in with the KGI Resort that they bought we are were owners with KGI, but at this meeting just like everyone else stated they gave us points put us in the adventure club the bill is over 12,000. and we were assigned a personal rep, to book our stuff etc. however, we cannot get a call back from Sean Riley our Rep. oh yeah... Read more

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  • Jun 19
  • Travel
  • Murrells Inlet, South Carolina
  • Festiva Timeshares
  • 208

We bought the Festiva Timeshare back in 2011 over in Murrell Inlet SC. With paying our payments, maintenance fees and what not, we were only able to use this once. The resort that we got in to was not at all the one we wanted and people were very rude. Every time we try to book a vacation there is never any available and when we call them to try to book it's always full and we can't get nothing.... Read more

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We purchased in October 2013 and before we paid our first maintenance fees in January they went up $150.00, and after we had signed paperwork we were told we owed almost $400.00 in other fees....it never stops...don't buy into this company they will rip you off Add comment


  • Jun 06
  • Hotels and Resorts
  • Honolulu, Hawaii
  • Resort Tour
  • 148

staying at peppertree ocean club as a family owner guest was offered a presentation and tour of another resort told girl who set it up I was not with husband anymore said it did not matter took me over hour to drive their in heavy traffic when woman interviewed me and found out I was not leagalie separated she said I could not go on I drove all this way wasted a day of my vacation and didn't... Read more

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  • Jun 03
  • Hotels and Resorts
  • Fairfax Station, Virginia
  • Timeshare
  • 181

Purchased 111,500 points in 2004 with Celebration World Resort which is now owned by Festiva. In 2013, they reduced my points to 36200. I purchased 111,500 points under contract and that's what I expect to receive each year. If they do not resolve the issue I want a full refund on what I purchased or I will take legal action against Festiva. I Have written a letter to Festiva, have not heard... Read more

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  • Apr 26
  • Hotels and Resorts
  • Myrtle Beach, South Carolina
  • Timeshare
  • 3
  • 3
  • 248

I purchased a timeshare form the company by buying points. We were told that we should buy 1800 points to be used every other year. Festiva explained that as long as we called 30 before date we wanted to travel would be great and we would always get to travel. Well once we booked and signed we found out that they lied to us. Every time we tried to book a vacation we couldn't it was always... Read more

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  • Apr 22
  • Hotels and Resorts
  • Resort Timeshare Company
  • 291

I tried to pay my Festiva Resorts Timeshare maintenance fees in January when they were due. I was not able to log on the their website to do so, so I tried to contact them via email. I explained the problem and asked someone to call me - all to no avail. I did receive a reply telling me I used the incorrect email address to log on with. I even tried to call. I know my email address so that was an... Read more

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  • Apr 02
  • Hotels and Resorts
  • Madison, Wisconsin
  • Rude Employee
  • 1
  • 1
  • 235

I called to clear up corrections, I could her a woman screaming at someone in the background. The person I spoke with was rude and refused to make the corrections. The correction was not made, bill was sent to wrong place and by the time it came to me it was late and I owe late fees. I called to say I shouldn't have to pay since if the corrections had been made I would have had the bill. But... Read more

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  • Mar 28
  • Hotels and Resorts
  • Time Share Rci Points
  • 247

i have/had a time share with celebration world resort if florida atlantis way purchased in 2005i started off with 120300 points per year and have the deed etc then in 2009 i upgraded to every other year but purchased more points so went up to 360000 then festiva purchased celebration reaort and every thing went wrong ,, from 2009 i have had my rci points allocated and had a vacation xmas just... Read more

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  • Feb 25
  • Travel Agencies
  • Charleston, South Carolina
  • Timeshare Club
  • 6
  • 6
  • 458

I worked with Festiva out of charleston , sc for exactly 10 days. After a few days of hyped up sales meetings and blatant lies by management and other sales reps I am happy to report that my ethics kicked in and I left. People, please do not fall victim to this Vacation SCAM. You will wast your time and energy not to mention you hard earned dollars by the thousands if you fall for their sales... Read more

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